Compliance is a 2012 American thriller movie written and directed by Craig Zobel, based on a strip search scam phone call that took place in Mount Washington, Kentucky, in which a caller posing as a police officer convinced a restaurant manager to make an illegal and intrusive practice towards the employee. Starring Ann Dowd, Dream Walker, Pat Healy, and Bill Camp.
Sandra, a manager of a fast food restaurant, receives a call from a man claiming to be a police officer, claiming that one of her young employees has robbed a customer. Sandra takes the alleged accused Becky to the warehouse at the behest of this stranger to search her before she is arrested.
Once there, the naïve employees are tricked into indulging in Becky’s sexual humiliation, which gets more and more twisted with each phone sucker. Until one last person finds the courage to rebel, he doesn’t even realize they have been tricked into committing a crime that real cops are trying to solve. Now, know about the Compliance movie.
Sandra, the manager of the ChickWich fast food restaurant, receives a call from someone who identifies herself as Officer Daniels. He claims to be in contact with the regional manager regarding a customer who the employee allegedly stole money that day. Daniels claims to be searching the suspect’s residence but stays on the phone while Sandra holds off the employee until the police arrive. Based on the description, Sandra identifies Becky as a suspect; Daniels confirms the name.
Sandra brings Becky to the restaurant office with another employee, Marti. She denies the theft. At Daniels’ behest, Sandra searches Becky’s pockets and purse and finds nothing. Daniels tells her the alternative is to let Becky go to jail and has her search for Becky. Daniels tells Sandra that he and other officers are searching Becky’s home because they suspect that her brother is involved in drugs and that Becky may be involved. He had Sandra put Becky’s clothes in a bag and take them to the car to be checked by the police.
Sandra insists on continuing to run the restaurant because she is busy. After Daniels determines that a male employee is guarding Becky for “security reasons”, another employee, Kevin, is brought in, but questions Daniels’ instructions and leaves. Sandra’s fiancé Van takes over; pressured by Daniels over the beer he drank before driving to the restaurant, he has Becky perform a nude jumping jack, supposedly to shake off any contraband hidden in her body.
After Becky protests, Daniels lets Van spank her. Eventually, Becky is forced to perform oral sex on Van. Van leaves feeling guilty and is replaced by Warden Harold, who is outraged by Daniels’ instructions. Harold tells Sandra about Daniels’ orders; she calls the regional manager, who tells her he knows nothing about any investigation.
Police found that a similar incident happened elsewhere. Daniels is identified by CCTV footage and arrested; he is a family man who works as a telemarketer. Becky meets with a lawyer to discuss options for suing Sandra. Sandra, now unemployed and no longer seeing Van, tells the reporter that she is a blameless victim. “Compliance.”
Compliance Ending Explained: What Happened At The End?
Sandra calls Robert Gilmour, the regional manager after Harold informs her of Officer Daniel’s inappropriate orders. Robert Gilmour tells Sandra that he has been sick all day and no police have contacted him. Sandra finally realizes that the officer’s call is spam. When the police arrive, they take Becky outside and look for evidence.
Later, Detective Neals investigates the incidents, assigns the officer what to do and where to start the investigation, and calls people who might help the case. He eventually discovers that similar events are being documented by the same man, who is found to be a telemarketer and a family member.
After a closed investigation of the recordings, they identify the caller, and Daniel is arrested. The film ends with Becky asking for a legal complaint against Sandra, but her lawyer suggests she focus on the restaurant instead. Sandra, who is out of work today, ends her relationship with Van after the event and is asked about it by a journalist, but is unable to answer all the questions because her lawyer is there. It shows that over seventy similar real-life incidents have happened in nearly thirty US states in recent years, and the film ends.
The film opens with Sandra, the manager of the South ChickWich fast food restaurant, waiting for her staff to arrive. After a while, Becky and Kevin arrive at a fast food restaurant. Sandra starts reminding her staff to be in their best for the night as the franchise’s quality control officer arrives as a secret shopper.
She also expresses concern because someone left the freezer door open last night – the reason their food supply went bad. Sandra then reminds her staff to work by the book, not just by getting the order right, but in the right order. Later, the day begins with Sandra’s employees starting work. “Compliance.”
Meanwhile, at the counter, Becky is talking to Marti, the shift manager. Becky reveals that she thinks Sandra suspects her of leaving the freezer door open. Marti tells her not to worry because Sandra thinks Kevin is the one who did it.
Their conversation shifts to the guy Becky is talking to. Suddenly, Sandra joins their conversation and shares a message that her boyfriend might propose because her boyfriend has already called her father. Marti and Becky congratulate Sandra. Their conversation shifts again to the guy Becky is talking to who keeps sending her sexy photos.
Marti comments that he and Sandra are too old for this. Sandra then rebuts Marti by telling her that her boyfriend knows what to do to keep things exciting and always pisses her off. As Sandra leaves, she looks over to see Becky and Marti laughing at her statement.
The two then continue to talk about boys. Afterward, Sandra continues to fulfill her managerial duties. She checks up on Warden Harold to see if he is doing his job well. To her surprise, Harold is already done with his tasks. Harold tells Sandra she can come back later and try the milkshake.
While at work, her friend Van calls her and asks her permission to talk to his friend. Sandra tells Van that he doesn’t need her permission to spend time with his friends. However, Sandra tells Van not to get too drunk.
Sandra says she’s going back to work because they’ve been swamped all day. She says goodbye and ends the call. Meanwhile, Becky, Kevin, and Connie talk at the counter about changing the work schedule. Suddenly Sandra interrupts them and tells them to do their work. After a while, Marti calls Sandra that she has a call from a police officer at the restaurant’s office.
Sandra goes to the phone and answers it. The man on the other line introduces himself as Officer Daniels of the police department. Officer Daniels tells her that he is in touch with their regional manager, Robert Gilmour. Finally, Sandra asks if the call is about the freezer, but the officer dismisses it. He then tells her that the call is about theft.
He continues by saying that one of Sandra’s employees has stolen some money from a customer’s wallet. The officer will then describe the identity of the employee involved. To her disbelief, Sandra identified said employee as Becky. The officer eventually confirms that it is Becky. He also tells Sandra that Becky is also part of a larger investigation. “Compliance.”